Privacy Policy

This Privacy Policy tells you how we use your information. In this Privacy Policy we, us or our means Lancelin Chamber of Commerce and Industry Inc ABN: 18 568 330 628.  We collect your information offline or online through our website: www.lancelinchamber.com.au "Site" and other related third-party platforms and apps.

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Lancelin Chamber of Commerce and Industry respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of Lancelin Chamber of Commerce and Industry (and all websites and URL's controlled or operated by Lancelin Chamber of Commerce and Industry which link to this policy, unless otherwise specified) or our services, or otherwise provide us with information through various means the information we collect, how that information may be used, with whom it may be shared and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

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In General. We may collect personal information that can identify you such as your name and email address and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in Australia and other countries around the world.

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1. Types of Information You Provide

The types of personal information we may collect about you include:

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• your name, images and complete contact details;

• your age and/or date of birth;

• your credit card or payment;

• any customer survey results and customer service history;

• information about your access and use of our Site;

• additional personal information that you provide to us; and

• any other personal information requested by us and/or provided by you or a third party such as Wix, Userway, Google or our third-party payment processor Stripe.

• we may also periodically obtain both personal and non-personal information about you from other business partners, contractors and other third parties. Examples of information that we may receive include (but are not limited to): updated delivery and address information, purchase history and additional demographic information.

• We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) information that may interest them through our system, we may store your personal information and the personal information of each such recipient

2. Collection and Use of Personal Information

We may collect, hold, use, and disclose personal information for the following purposes:

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• to enable you to access and use our Site;

• to contact and communicate with you;

• for internal record keeping, administrative purposes, invoicing, and billing purposes;

• for analytics, market research, and business development;

• for advertising and marketing;

• to comply with our legal obligations and resolve any disputes that we may have; and

• to consider a volunteer application.

3. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

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• third-party service providers for the purpose of enabling them to provide their services;

• our members, sponsors and contractors;

• our existing or potential agents or business partners;

• sponsors or promoters of any competition we run;

• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of Australia; and

• third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the Privacy Act (Act) and the Australian Privacy Principles (APPs). Note the Act and the APPs may not regulate third parties overseas. If any third party engages in any act or practice that contravenes the APPs, it would not be accountable under the Act.

4. Sensitive Information

Information classified as “Sensitive Information” has a higher level of protection under the APPs.

Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information.

Provided you consent, your sensitive information (if we hold any) may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected. Sensitive information may also be used or disclosed if required or authorised by law.

5. Your Rights and Accessing Your Personal Information

• Choice and consent: By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

• Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such a person’s consent to provide the personal information to us.

• Restrict: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

• Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.

• Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or outdated.

• Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

• Unsubscribe: To unsubscribe from our e-mail database or opt out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

• Your rights to access your personal information are not absolute. We may deny access:

  • When denial of access is required by law

  • When granting you access would have an unreasonable impact on other people's privacy;

  • To protect our Company's rights and property; or

  • Where the request if frivolous or vexatious.

• If we deny your request for access to, or refuse a request to correct personal information, we will explain why.

6. Overseas Transfer or Visiting from Outside of Australia

Your personal information may be transferred to an overseas jurisdiction with substantially similar data protection laws such as the United States of America, the United Kingdom or countries within the European Union (EU). These countries have data protection laws, which protect personal information in a way that is at least substantially similar to APPs and there will be mechanisms available to you to enforce protection of your personal information under that overseas law.

We do not require the overseas recipients to comply with the APP and we will not be liable for a breach of the APP if your personal information is mishandled.

This Privacy Policy is intended to cover collection of information on our website from residents of Australia. If you are visiting our website from outside of Australia, please be aware that your information may be transferred to, stored and processed in Australia where our servers are located and our central database is operated. The data protection and other laws of Australia and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

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